Quota Policy

Quota Requirements

Team Member Quota

Goals:
– Minimum number of minutes: 60
– Minimum number of active minutes: 60 (time spent typing is also considered active time, although it is categorized differently)
– Minimum number of messages: 50

Management Team Quota

Goals:
– Minimum number of minutes: 180
– Minimum number of active minutes: 180 (time spent typing is also considered active time, although it is categorized differently)
– Minimum number of messages: 500

Corporate Quota

Goals:
– Minimum number of minutes: 300
– Minimum number of active minutes: 300 (time spent typing is also considered active time, although it is categorized differently)
– Minimum number of messages: 1000

Head Office Quota

Goals:
– Minimum number of minutes: 500
– Minimum number of active minutes: 500 (time spent typing is also considered active time, although it is categorized differently)
– Minimum number of messages: 1500

These goals are global goals and apply to all games and locations owned by McDonald’s & Partners.

Lowered Quota for Special Reasons

If you have a disability or are occupied with important commitments, you may be eligible for a lowered quota or complete removal of it.

To apply, please contact our support team at meruta.freshdesk.com, attach valid proof, and provide a valid reason for your request.

Eligible Reasons for Lowered Quota:

• School Special Programmes (e.g., Erasmus for EU students)
• Exams
• Educational Trips
• Work Commitments
• Other Reasons (to be evaluated by our team)

Eligible Reasons for Quota Removal:

• Any Disability (full removal)
• Loss of a Family Member (temporary removal)
• Hospital Recovery (removal for the recovery period)
  

   

Leave of Absence (LOA) Limits

• 1-5 days LOA: Maximum 2 every month. Request on ReAdmin.
• 10-15 days LOA: Maximum 1 every 2 months. Contact via support system.
• 15-30 days LOA: Maximum 1 every 6 months. Contact via support system.
• 30-90 days LOA: Maximum 1 every year. Contact via support system.

We recommend adhering to the quotas to increase the likelihood of your LOA being accepted.